Unable to Wake

How waking works

Your Tesla wakes up by Tesla sending it a text message.

How long the vehicle takes to receive the text message and wake up depends on the individual vehicle and the local cellular reception.

Solutions

• Pair Phone Key which will allow the vehicle to wake over Bluetooth
• Restart the vehicle to fix any temporary issue
• Disconnect from WiFi and let the vehicle rely on a cellular connection
• Improve the cellular reception by parking in a different location

In rare instances, the vehicle may need a new 12V battery or connectivity board. Tesla Service can help diagnose and replace these items.