About Guest Mode

For Fleet accounts

Guest Mode simplifies vehicle access management for fleets and rentals.

It restricts sensitive vehicle access, facilitates easy user data erasure and allows drivers to set up limited Tesla app access using a QR code.

How to enable or disable Guest Mode

Visit Fleet to select a vehicle and navigate to Drivers > Guest Mode.

How to erase user data

To protect the sensitive information of drivers, you can remotely erase user data stored in the vehicle.

Visit Fleet to select a vehicle and navigate to Drivers > Erase Data.

Note: Cloud-synced driver profiles are typically restored automatically within a few minutes. To remove cloud-synced profiles, manually remove them from the vehicle. To restore cloud profiles immediately, restart the vehicle.

Guest Mode Restrictions

Guest Mode prevents drivers from changing or resetting:

Keys
Vehicle name
PIN to Drive
Speed Limit Mode
Glovebox PIN
Dashcam USB formatting

How Guest Mode remote access works

If a user unlocks the vehicle using a key card, they'll receive a prompt to set up a phone key by scanning a QR code on the touchscreen. This gives them limited access to:

View the vehicle's live location
Issue remote commands
Download their Tesla account profile to the vehicle
Set up their phone as a key

Remote access is automatically removed when:

Guest Mode is disabled
A key card is used to drive the vehicle
A new QR code is scanned (only one guest is allowed at a time)
Vehicle ownership is transferred

Guest Mode remote access requirements

Vehicle firmware 2024.14+
The vehicle must be online
No Phone Key must be connected
Previous user data must be erased by selecting Drivers > Erase Data

Real-world usage example

Select Drivers > Erase Data to remove any existing user data
Select Guest Mode > Enable
Without any phone key connected, tap the key card on the driver-side pillar to unlock the vehicle
The guest scans the QR code on the vehicle's touchscreen
The guest will be directed to Tesla's webpage to gain limited mobile access to the vehicle
The guest can now unlock, monitor and control the vehicle through the app