Guest Mode

For Fleet accounts

Guest Mode is designed to simplify vehicle access management for fleet and rental managers. It restricts vehicle access, enables drivers to set up limited Tesla mobile app access using a key card and QR code, and facilitates easy data erasure once the guest has completed their usage.

Enable or disable Guest Mode

Using the fleet dashboard, select the vehicle, then select Drivers > Guest Mode.

Guest Mode remote access

If a user unlocks the vehicle using a key card, they will receive a prompt to set up a phone key by scanning a QR code on the touchscreen. This gives them limited access to:

• View the vehicle's live location
• Issue remote commands
• Download their Tesla account profile to the vehicle
• Set up their phone as a key

Guest access excludes certain driver access features, such as Service and Roadside.

Guest Mode restrictions

Guest Mode protects the integrity of the vehicle by preventing guest users from:

• Changing keys
• Changing the vehicle name
• Changing PIN to Drive
• Changing Speed Limit Mode
• Changing the Glovebox PIN
• Formatting the dash cam USB drive

Real-world usage example

1. Enable Guest Mode
2. Without any phone key connected, tap the key card on the driver-side pillar to unlock the vehicle
3. The guest scans the QR code displayed on the vehicle's touchscreen
4. The guest will be directed to this webpage to gain limited mobile access to the vehicle
5. The guest can now unlock, monitor and control the vehicle through the app while ensuring the vehicle remains protected
6. When the guest is finished, select Drivers > Erase Data to remove their information and access

Erase user data

To protect the sensitive information of drivers, you can remotely erase user data stored in the vehicle.

Using the fleet dashboard, select the vehicle, then select Drivers > Erase Data.

How remote guest access works

• If a user unlocks a vehicle or authenticates it for driving while in Guest Mode, they will receive a prompt to set up a phone key by scanning a QR code on the touchscreen
  • Requires vehicle firmware 2024.14+
  • Requires the vehicle to be online
  • Does not show a QR code if a phone key is already connected
  • Revokes any existing guest access if a QR code is shown
• Only one guest is allowed access at a time
• If a user does not have the app installed, they will see this webpage to guide them through the process